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A. Any customer making a timely payment of the city’s total utilities bill who considers the city’s surface water utility charge applied to their site to be inaccurate or who otherwise disagrees with the utility rate determination, may apply to the public works director for adjustment of said charges, stating in writing the grounds for such an appeal. The director will review the matter and determine whether an adjustment to the charge is necessary to provide for reasonable and equitable application of the utility rates and charges.

B. Appeals of decisions made by the public works director may be brought before the city council who may direct the re-evaluation of the appeal.

C. Any appeal under this chapter shall be filed with the city clerk’s office no later than 20 days after billing. Any subsequent appeal shall be brought within 20 days of the date of the appealed decision.

D. Nothing in this chapter shall be construed to grant a right to judicial review which does not otherwise exist in law. In all cases, the decision of the city council shall be final and conclusive. (Ord. 1853 § 7, 1991)